individual customer’s Personal Data (hereinafter defined) arising from goods and/or
services offered by Reneu Skin & Wellness Pte Ltd
1. What information do we collect?
1.1. We collect information from you when you register on our site, place an order or
subscribe to our newsletter.
1.2. When ordering or registering on our site, as appropriate, you may be asked to enter
your: name, e-mail address, mailing address or phone number. You may, however, visit
our site anonymously.
2. What do we use your information for?
2.1 Any of the information we collect from you may be used in one of the following ways:
2.1.1. To personalise your experience (your information helps us to better respond to
your individual needs)
2.1.2. To improve our website (we continually strive to improve our website offerings
based on the information and feedback we receive from you)
2.1.3. To improve customer service (your information helps us to more effectively
respond to your customer service requests and support needs)
2.1.4. To process transactions (Your information, whether public or private, will not be
sold, exchanged, transferred, or given to any other company for any reason whatsoever,
without your consent, other than for the express purpose of delivering the purchased
product or service requested).
2.1.5. To send periodic emails (The email address you provide for order processing, will
only be used to send you information and updates pertaining to your order).
3. How do we protect your information?
3.1. We implement a variety of security measures to maintain the safety of your personal
information when you place an order or enter, submit, or access your personal
3.2. We offer the use of a secure server. All supplied sensitive/credit information is
transmitted via Secure Socket Layer (SSL) technology and then encrypted into our
Payment gateway providers database only to be accessible by those authorised with
special access rights to such systems, and are required to keep the information
3.3. After a transaction, your private information (credit cards, social security numbers,
financials, etc.) will not be stored on our servers.
4.1. Yes (Cookies are small files that a site or its service provider transfers to your
computer’s hard drive through your Web browser (if you allow) that enables the sites or
service providers systems to recognize your browser and capture and remember certain
and understand and save your preferences for future visits.
4.3. If you prefer, you can choose to have your computer warn you each time a cookie is
being sent, or you can choose to turn off all cookies via your browser settings. Like most
websites, if you turn your cookies off, some of our services may not function properly.
However, you can still place orders over the telephone or by contacting customer
5. Do we disclose any information to outside parties?
5.1. We do not sell, trade, or otherwise transfer to outside parties your personally
identifiable information. This does not include trusted third parties who assist us in
operating our website, conducting our business, or servicing you, so long as those
parties agree to keep this information confidential. We may also release your information
when we believe release is appropriate to comply with the law, enforce our site policies,
or protect ours or others rights, property, or safety. However, non-personally identifiable
visitor information may be provided to other parties for marketing, advertising, or other
6. Third party links
6.1. Occasionally, at our discretion, we may include or offer third party products or
services on our website. These third party sites have separate and independent privacy
policies. We therefore have no responsibility or liability for the content and activities of
these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome
any feedback about these sites.
7. Personal Data Protection Act (Singapore)
7.1. By using this site, you agree to allow us to collect or use your information in an
appropriate manner in accordance with the Personal Data Protection Act of Singapore.
and not to information collected offline.
9. Terms and Conditions
9.1. Please also visit our Terms and Conditions section establishing the use, disclaimers,
and limitations of liability governing the use of our website.
10. Your Consent
12. Contacting Us
the contact form.